Today I made my first fligt with the new Version 1.4
I must say: this is NOT acceptable! I flew from Austria to Slowenia (LJPZ). As long as I was in the austrian airspace, the APP was stable but slow. From time to time I got a window that I have lost my Internet connection because of a lack of WLAN. I was in 7000 ft - there is no WLAN.
Minutes afte crossing the boarder to Slowenia the APP crashed. A restart was required. The APP crashed about 10 times enroute before I switched it OFF. The pilots duty is to operate an airplane not a APP on an iPad!
In Portoroz I was deleting most of the countrys. No help.
For the return flight the APP crashed 3 times from parking position to Take Off point.
I used my old Garmin 269 for navigation. When reaching austrian airspace I switched the APP ON again
and it worked (slow but stable) until landing in LOWZ....
I really hope for an update very soon to correct all these peoblems!
we are very sorry for any inconvenience. As mentioned, since we first heard about these spoardic crashes, we've conducted tests to close in on this subject. As a temporary workaround, in most cases it is helpful to remove unused countries from the app.
A fix has already been developed, is in testing, and will be available in the AppStore shortly.
For the "Mobile FliteDeck VFR" Team,
We (an aeroclub from Austria) had a nice trip from May 1st to 4th this year - the trip was from LOAV --> LIPV --> LFMD --> LESL --> LFKF --> LJPZ -- back to LOAV. I used FD VFR V1.4 for planning the whole trip (and during the trip of course). I really appreciate the recently released countries! Even the "Enroute Coverage" is more that I have expected after the long time with no additional countries - well done! (Now only Hungary is a white spot).
In-flight experience: Basically OK - but there are stability issues (as mentioned above), which are annoying. Crashes and hangups on zooming in and scrolling. The app takes some drain on the battery - if you put off (not power down) the iPad, in 6 out of 10 cases the app dies. (Equipment: iPad 4th Gen 64GB, all other apps closed)
Overall: Please fix the stability issues - anyway: the additional countries are a real value!
I had the same issue today. First hour into the flight everything as usual (i.e. good, since I really think this is a great app), but after an hour I got the pop-up window "Internet Connection lost..." and when I clicke it away a new window popped up (CONNECTION STATUS or something similar). When I clicked that second window away, the first one re-appeared. I tried killing and restarting the app, but no improvement. In the end I stopped fiddling with the iPad and flew without it.
This really is a drawback, since inflight stability is one of the most important aspects. I have to be able to rely on my moving map (and as mentioned by Alois, we cannot spend our time fiddling with a gadget; we have to fly).
I hope this will be amended very, very soon.
There seems to be quite a bunch of people experiencing the same serious problems with the Mobile Flight Deck VFR at the moment.
I have already asked via e-mail but did not get a reply, so I ask again here: As long as the app doesn't run stable, we cannot use it. When it makes us fumble and fiddle around with the iPad in flight we actually don't gain safety but are rather distracted and this decreases the safety level. Therefore, I'm sorry to say, bu at the moment, the app is of no use.
Since we pay quite a lof for the app, I would like to enquire whether Jeppesen offers a prolongation for the time that the app is out of service.
Furthermore I would greatly appreciate an indication as to when Jeppesen intends to fix the issue, so that we can continue using it again.
I'm looking forward to hearing from you.
A new release (version 1.41) including Bug Fixes and Performance Enhancements has been sent to Apple for approval. With this patch the stability of the app will be back to normal. In addition to that, the “no internet connection” messages in flight mode will be gone as well. We expect this patch to be available in the AppStore very soon. We apologize for any inconveniences.
For the “Mobile FliteDeck VFR” Team
Release 1.4.1 comprising Bug fixes, Rendering and Performance Enhancements has been released and is available in the AppStore.
For the Mobile FliteDeck VFR team
as discussed offline, we have tested a lot, but we could not reproduce the above mentioned scenario after updating to 1.4.1.
As far as we know, no other customer has experienced a similar behavior of the app. We got a lot of customer feedback on different channels. All confirmed the stability of 1.4.1.
However, we are still investigating to find some facts which might explain the scenario you have experienced.
For the "Mobile FliteDeck VFR" Team,