Philippe Seiler
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Philippe Seiler's Discussions

Trouble with restoring from cloud backup

Started this discussion. Last reply by Philippe Seiler Jun 14. 8 Replies

Dear Jeppesen TeamI do have a rather strange problem since the last update of your app (2.2.1) and the latest ios (11.2.1) installation.My hardeware consists of 2 iPad mini retina, one wifi only, the…Continue

Tags: Backup, iCloud

GPS position lag

Started this discussion. Last reply by Philippe Seiler Jan 28, 2016. 3 Replies

Hi allI have a strange problem and hope that someone might have a solution to solve.When approaching my Homebase (LSZW) I get some massive position lags, will say the app is still on downwind when…Continue

Aircraft selection in planning mode

Started this discussion. Last reply by Frank Seja Nov 1, 2015. 5 Replies

I've noticed a problem with the selection list.It was impossible to select the last aircraft of the list.After scrolling down to the last entry, as soon as you lift your finger to select the desired…Continue

General feedback

Started this discussion. Last reply by Frank Seja Mar 1, 2015. 2 Replies

Today we did a groupflight with a Cessna and a Piper of our Club.The flight took us from Thun(LSZW) to Lausanne(LSGL) then for Lunch to Sion(LSGS) a coffee in Gruyères(LSGT) and back for a…Continue

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Latest Activity

Philippe Seiler replied to Frank Kemper's discussion GPS position lag with Mobile FliteDeck VFR
"Hi Frank I‘ve experienced the very same problem. First thougt was a lag due to interferencies between the built in GPS an my external one, but then I had the same on my wifi only. Recently I‘ve upgraded from very old iPad mini 2 to iPad…"
Sep 5
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Seems the trouble came from a corupted flight track file. As soon as I deleted my tracks, backup worked as it should."
Jun 14
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Seems the problem is back. Since last weekend the restore from cloud backup leadsagain to a crashing app."
Apr 23
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Problem solved Jeppesen did a fix on the Cloud, backup on masterpad with complete restore on slavepad successfull. Thanks for the support. Cheers Philippe"
Jan 17
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Hi Mav"
Jan 11
Shane Maverick Poh replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Hi Phillippe, An unintentional deactivation is definitely something we need to investigate. This issue will be forwarded to the development team. Regarding the cloud issues: You can try to temporarily delete all records in the cloud, and re-send a…"
Jan 9
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Hi Thomas Actually I run two iPad mini Retina, Model A1489 and A1490. Never had troubles with baking up on one and restorinf on the second until the latest App ans iOS update. Since then this feature can no longer be used. I do not even try a restor…"
Jan 6
Thomas Wirl replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Hi Philippe, I wonder if anyone is using this feature successfully!?I had the same problem.I updated from an iPad mini 2 retina to a current iPad mini 4.As all and everything was on my iPad mini 2 that I used for years, I was happy about the iCloud…"
Jan 5
Philippe Seiler replied to Philippe Seiler's discussion Trouble with restoring from cloud backup
"Hi I‘ve done some more testing due to my problem mentioned above. Seems that there is a problem loading the backup to the cloud. I deleted the data within the iCloud, made a backup from the iPad which gave me a data volume of 3.6 mb Same…"
Jan 5
Philippe Seiler posted a discussion

Trouble with restoring from cloud backup

Dear Jeppesen TeamI do have a rather strange problem since the last update of your app (2.2.1) and the latest ios (11.2.1) installation.My hardeware consists of 2 iPad mini retina, one wifi only, the other with cellular and wifi.Since i‘ve done a lot of planning on the cellulare one I did a cloud backup and then took the wifi only and restored from cloud to syncronise both iPads. The result was that I experienced a complete reset of the Jepp app on the wifi device and all the data where lost. I…See More
Dec 21, 2017
Philippe Seiler updated their profile
Dec 6, 2017
Philippe Seiler replied to Philippe Seiler's discussion GPS position lag
"So I'm back with more info after some testing. I did 3 flights on January 27th without any problem on different airports. I've testet in track up and north up mode. One thing is still open, a local test flight in track up mode. This…"
Jan 28, 2016
Philippe Seiler replied to Philippe Seiler's discussion GPS position lag
"Hi Claudio sorry for my late response. As soon as the weather gets better I will do some testing and will try to reproduce the problem. Actually there are three factors which I consider as possible: - orientation mode North/Track - charging or…"
Jan 13, 2016
Claudio Pedrazzi replied to Philippe Seiler's discussion GPS position lag
"Hi Philippe, I was in LSZW with Jeppesen Mobile Flite Deck and iPad (internal GPS) on 12. Sept. 2015 and certainly did not have this problem.  I know, because I am relatively new there (it was my first time alone) and did have to use the…"
Jan 4, 2016
Philippe Seiler posted a discussion

GPS position lag

Hi allI have a strange problem and hope that someone might have a solution to solve.When approaching my Homebase (LSZW) I get some massive position lags, will say the app is still on downwind when I'm allready landed and parked. First I tought that this could be a problem between the 4G module and my Garmin GLO but today I've had the same problem with my other iPad mini wich is wifi only.Hardware in use: iPad mini 4G, iPad mini wifi, Garmin GLO all devices with the latest updates.I'm not sure…See More
Dec 29, 2015
Frank Seja replied to Philippe Seiler's discussion Aircraft selection in planning mode
"Dear all, thank you for fixing the "aircraft selection bug" in the menu window. With V2.1.1. it is now possible to select all the aircrafts in the menu again. But still I want to bring the "aircraft home base" to your attention.…"
Nov 1, 2015

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Airfield Manager LSZW

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